Unlocking executive excellence

0 %

CLIENT CASE STUDY

Australian Insurer

Faced with industry challenges and evolving client demands, a prominent Australian insurer sought to develop stronger, more agile leaders who could guide their teams through change.

Outcomes

37%

Increase in positive 360-degree feedback scores, from key stakeholders responses.

12 %

Increased employee engagement when measured over the last financial year.

18%

Increased overall company productivity and efficiency, contributing to financial goals.

12×

Factor of improvement for quality decision making and reduced cycle timelines.

Summary

A select team of our most experienced executive coaches worked closely with the client to enhance their executive efficiency and decision-making methodologies. Through targeted coaching and leadership development, we helped their leaders streamline operations and make more effective, strategic decisions. As a result, the organisation experienced improved leadership performance, quicker decision-making, and a boost in overall business outcomes.

Client objectives

When first contacting SMG, the client was clear about the key objectives they were interested in focusing on throughout the process. These included:

  1. Improve decision-making: Strengthen leaders’ ability to make informed, strategic decisions quickly.
  2. Improve decision-making: Strengthen leaders’ ability to make informed, strategic decisions quickly.
  3. Enhance strategic thinking: Develop the ability to think long-term and align leadership actions with the company’s strategic goals.
  4. Boost productivity and efficiency: Help leaders optimise their time management and prioritise tasks to achieve better results.

Our process and solution

Our executive coaching process began with a thorough assessment of the client’s executive’s leadership and career potential, focusing on positioning them for long-term success within the complexities of the organisational system. Our C-suite coaches then worked closely with the executive team to identify key areas for development, in order to facilitate for the advanced levels of leadership effectiveness and performance they sought to achieve. Through targeted guidance and support, our coaching team advised the client on strategic decision-making approaches which enabled meaningful behavioural change, thereby driving measurable improvements in their overall business outcomes.

Client testimonial

Working with our C-suite coach was a transformative experience. Their deep understanding of leadership dynamics within complex organisations helped me unlock the full potential our team. The coaching process not only enhanced my decision-making and strategic thinking but also led to significant behavioural changes that positively impacted my team and the broader organisation. I now feel more confident and equipped to navigate the challenges of my role, and I’m positioned for long-term success in my career. This coaching was invaluable.

COO, Australian Insurer

Expert insights delivered
to your inbox

Subscribe to our newsletter for a regular dose of leadership best practices and inspiration.

SMG is committed to protecting and respecting your privacy. You can unsubscribe at any time. To learn more about our commitment to protecting your privacy, view our Privacy Policy.