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Kirsty brings over 20 years’ experience in leadership, coaching, and organisational development across multiple sectors. As a Senior Consultant at Stephenson Mansell Group, she plays a pivotal role in ensuring an exceptional client and faculty experience, combining her background in leadership development with a deep understanding of people and performance.
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Kirsty’s career spans leadership, coaching, and organisational development across financial services, government, FMCG, professional services, and aged care. Before joining SMG, she led learning and development functions for over a decade.
At SMG, Kirsty leads client engagement and management, overseeing the experience from onboarding through to delivery. She coordinates project deliverables, maintains clear communication between clients and faculty, and conducts regular check-ins to confirm satisfaction with delivery, coach or mentor fit, and progress against agreed timeframes, scope, and budget.
In parallel, she works closely with SMG’s coaching and mentoring faculty, overseeing onboarding, accreditation, and professional development to ensure coaches maintain the highest standards of practice and remain connected to best-practice methodologies, tools, and insights.
Kirsty is committed to creating a seamless, personalised experience for both clients and faculty. She combines structure with empathy ensuring every engagement runs smoothly, relationships are well managed, and outcomes align with client expectations. Her approach reflects a belief that great partnerships are built on trust, clear communication, and consistency of delivery.
Cycling the northern beaches, reading (fiction and non-fiction), working with my 3 horses.
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