A year on from the pandemic, leaders and their teams should be experiencing a bounce-back in energy levels. Instead, many report a lingering sense of emotional exhaustion. To provide a framework to explain these seemingly irrational feelings, the ‘Emotional Response to Disaster’ model is instructive. It describes the shared emotional response to COVID-19 and provides a roadmap to help leaders normalise the emotional ups and downs still to come.
The global pandemic has exacerbated the challenges of burnout, yet there’s no sign of abatement in the stressors caused by the speed of execution, unrelenting change, volatility and uncertainty.
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