EXPERTISE / SPECIALISATIONS
- Inclusive Leadership
- Global Diversity and Inclusion
- Cultural Intelligence (CQ)
- Unconscious Bias & Mindful Inclusion
- High Performing Global & Virtual Teams
- Executive Presence, Personal Branding & Social Media Influence
Prior to joining SMG, Felicity founded Culture Plus Consulting, a diversity and inclusion consultancy with expertise in inclusive and global leadership. Notable engagements include The Walt Disney Company, Liberty Insurance, Scotiabank, VISA, Abbott Pharmaceuticals, Thales Defence and Aerospace, Monash University and World Vision.
Felicity has more than 15 years of experience in financial and professional services with leading organisations including investment bank UBS and KPMG and has held senior positions in business development, project and change management, relationship management and financial and operations control. Felicity’s interest in supporting and developing global leaders began during her tenure as the Head of Private Bank, Westpac, in Singapore. Now Felicity applies her business acumen and global leadership expertise to help leaders and organisations respond effectively to the opportunities and challenges presented by diverse workforces, unfamiliar markets and rapid shifts in the competitive landscape.
Felicity is an accredited facilitator with the Cultural Intelligence Centre and the author of A World of Difference: Leading in Global Markets with Cultural Intelligence (Major Street Publishing, 2016).
Recognised as a thought-leader in diversity and inclusion and global leadership, Felicity is a regular contributor to business publications and has been featured in Forbes, Business Insider, Business First, Acuity, Inhouse Counsel and People Management.
QUALIFICATIONS & TRAINING
Felicity has been a member of Chartered Accountants of Australia and New Zealand since 1995, and holds a Bachelor of Commerce and Bachelor of Arts in Psychology.